Magic Jack Support Ticket

transfer my magicjack phone number

Created By: mireview's Picture mireview Last Reply: mireview's Picture mireview
Priority Level: [Low] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0

My magic jack stopped working since JUNE 2014. I paid till Jan 1st. The customer service did not help me when I contacted three time before Dec, from June to Dec. The last call in Dec. I told Magic Jack to transfer my phone no. to Cox Communication. They agreed but never transferred my number and now they tell me that I need to pay and activate my service with Magicjack in order to get my number back. Why would I pay? Magic jack should refund me from June to Dec. when my phone did not work.


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