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Magic Jack Support Ticket - ruined computer

Magic Jack Support Ticket

ruined computer

Created By: mamie's Picture mamie Last Reply: aaahandy's Picture aaahandy
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 1

MagicJack caused internet connectivity issues and the inability to use my desktop computer. The online chat was ridiculous...no support whatsoever...they have no phone contact to lodge a complaint....I had to have my desktop completely rebuilt after installing the unit...and MagicJack's policies will only allow them to trouble shoot the MagicJack unit, not the computer...don't fall victim to this company....they do not stand behind their product...I had to pay for technical support and MagicJack failed to step up to help.


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aaahandy says: (8 years ago)
 0
After reading this complaint I can not see that it was the fault of Magicjack. Magicjack is not going to take out the entire 'desktop'. And I can't see where Magicjack being liable. I have several Magicjacks in operation and I have never experienced a problem as described as above. I just fell that the person does not know their way around a computer!



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