Magic Jack Consumer Reviews All Reviews

magicJack is a device that plugs into a USB port on the user's computer, and uses a standard RJ-11 phone jack into which any standard phone can be plugged. This allows the user to make phone calls to almost any phone in the U.S. and Canada.

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Magic Jack Reviews

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  • I love Magicjack.



    I have read some negative reviews, but after a year of service on MJ, I have only had great experiences, including today. The quality is great, the price is super and I have found the on-line chat help extremely helpful. Both times they have solved my problem quickly and they responded immediately when I sent question to on-line chat. I have MJ Plus 2014. More...
    (Miscellaneous)
    ilovescouter's Picture   ilovescouter    0 Comments   Comments
  • Magic Jack - nightmare service



    I ordered this service 2 month ago. Installation process went fine and the number is working, but only for outbound portion of the calls. In order for the incoming calls to work my phone number needs to be transferred from the old company to Magic jack and this transfer process is taking 2 month due to the 'wondefull' magic jack service. Be careful when you order this service More...
    (Miscellaneous)
    flekakh's Picture   flekakh    0 Comments   Comments
  • On Line Assistance



    I was on-line with a live assistant for over an hour to work out a problem with my Magic jack. She took me step by step in reconfiguring my computer to adapt to the application.Her name is Ayesha and I have never been treated so kindly. She was very patient with me and didn't act like she was rushed to get finished. She stayed with me chatting until my problem was solved. Received very good service from this representative. More...
    (Miscellaneous)
    Divagg's Picture   Divagg    2 Comments   Comments
  • Great Product, Great Savings



    MagicJack Review We have been using MagicJack for almost two years. We have found it to be very reliable, and a huge money-saver. Like with anything, this device has its strengths and weaknesses, but the strengths far outweigh any of the limitations that are built into this product. The first and biggest strength is the price. For $1.70 (or less) per month, there is no other phone service that can touch it. All calls inside of the United States and Canada arre free, and the time is unlimited. International calling is just as clear as any other network, and the price is amazing. We... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    govrumbull's Picture   govrumbull    0 Comments   Comments
  • Magic Jack Reivew



    I was a SKEPTIC! I am a professional IT consultant supporting small businesses. We install and support VoIP (Voice over IP) phone systems and networks that allow our customers to work wherever and whenever they want. When my sister told me she cancelled her Qwest phone service and got a Magic Jack, I laughed! When she talked our mom into doing the same I was a little irritated. I was a little skeptical that a $20/yr device could provide adequate call quality vs my mom's $45/month Qwest. However... I helped her install it and have to admit, the process was simple and quick,... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    ChiefNerd's Picture   ChiefNerd    4 Comments   Comments
  • Magic Jack Whiners



    I'm amazed at how many whiners there are about Magic Jack. I've heard it all. If you folks don't know how to use a computer, cannot follow directions, or are just someone that whines about everything, go pay $40 from the phone company - simple as that. If you are looking for something that really works and you can use a computer without whining, then Magic Jack is for you. I've had it for going on 4 or 5 years now. I've paid $20 a year for it and am very impressed. I have used it on my home computer, my netbook and laptop and other computers with no... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    weasel's Picture   weasel    8 Comments   Comments
  • I fell for you all advice



    First I have read a lot of complaints about Magicjack, and from what I've read I have come up with my conclusion that a lot of people need to learn more about how to use your computer. I can tell a lot of people for one is using cordless phones on their Magicjack which is a no no. Use a plug in phone with the cord no longer than 6 ft. As well most of you need to check your fire wall setting, cause if your getting calls out, and not in that should tell you something. And the most important is check your internet connection. Not every internet connection works with VOIP which is what... More...
    (Miscellaneous)
    aaahandy's Picture   aaahandy    2 Comments   Comments
  • Great Phone



    I have had MJ for 2 years and it is the best. Where else can one get a years phone service for 20 bucks. How be it, a little static at times but this is the intenet and think of all the other glitches and pauses one experiences while on line. The chat customer service is great for once I tried to clean up my computer and deleted one of the MJ programs by mistake and the customer service fixed the problem. MJ forever More...
    (Repair Services)
    oct271944's Picture   oct271944    0 Comments   Comments
  • Magic Jack is really Great



    I have had a magic jack for more than 2 years. I have 3 friends that have one also. We use them all the time to talk to each other and it is now my only Phone besides my cell phone. Two of my friends are in Philippines so it is nice to talk to each other for fr should be happyee. They have US tel Nos also. I found one site that was using their review becuz they anted to get business for themselves. If you have a half way decent DSL, you should be satisfied. Worth every penny and more More...
    (Internet - Sponsored by DIRECPATH)
    Peter66's Picture   Peter66    1 Comments   Comments
  • jack doesn't like Firefox?



    We currently have only one computer in our house. which is constantly being used.but whenever im using Mozilla Firefox and i am using the Magic Jack. the phone will drop my calls, go in an out, and get stuck on the ring.. so the ring will just go on and on. i found the only way to do fix it is to not use Firefox. but i need Firefox for some of the tasks i need to do. my only other option is to just stick with google chrome. anyone know whats wrong?? More...
    (Advertising)
    ManicTenshi's Picture   ManicTenshi    2 Comments   Comments
  • Magic Jack



    I have had the magic jack for about a year now and i have to say I love this product... i travel around the world at times and I am able to bring my home number with me.. i simply connect it to my laptop and it's like being at home...I am able to receive calls and make calls without dealing with long distance fees...As long as the internet works...the magic jack works...hotels usually offer free WiFi. More...
    (Advertising)
  • WORKS LIKE MAGIC!



    I don't know what everyone is complaining about! I feel anyone interested in this product, if you understand how computers work, you will be totally satisfied with Magic Jack. OMG! I am thrilled with quality of voice, 911 capability, ect. We purchase a two phone unit and it powers them beautifully. PLUS, if you run Windows 7, you have a USB port that does not power off. So you don't have to worry about the jack dropping calls. Goodbye high land line bills....Hello To Magic Jack. Two thumbs UP>if you know how computers work....BUY IT! Don't listen to people bitching... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • magic jack



    i very happy with magic jack $40 what do you think it's so much cheaper than getting a second for my teenage son who home by himself and i like to taking my cell phone with me. no i would have it as my only phone becasue once the computer is off so is the phone it works and is the cheapest second line for my son More...
    (Mobile Phones)
  • Works Fine



    What do you expect for $20 a year? My magic jack works fine, and has been overall reliable. Their customer service has been fine. Anybody that really thinks this is going to replace a zoom phone, or hard wired land line is nuts. Magic jack is fine for occasional use, when the cell phone battery is charging!!!!!! And I use it when I am at the computer to make calls. Do you miss the telemarkers? Then call up att again!!!!!!!!!!!!!! More...
    (Miscellaneous)
    hothorn1's Picture   hothorn1    0 Comments   Comments
  • It's great.



    I bought it this week, my Cable Triple Play was up and they wanted to charge me an extra $40 a month. Instead I spent $40 on this and it is great. I kept my phone on for 3 days just to make sure and MJ works great. Even if it only worked half as well it would be a bargain. Free phone number, free voice mail, what more can you ask for. I have a good computer and good Cable internet and the quality is better than I had with Comcast phone. More...
    (Miscellaneous)
    florida954's Picture   florida954    0 Comments   Comments
  • Fantastic Communications



    I never write reviews, but this one is worth it! I have used the Magic Jack for over a year. $59 dollars (now $69) for 5 years of unlimited local and long distance. The hardware travels with me, and I answer and make calls from any location worldwide. The area code and telephone number is the same. Perhaps 2% of the time I get a spotty connection on incoming calls similar to cell phone hiccups...never outgoing. I just dial back and the connection is fine. The biggest headache is gone: $73 monthly telephone bills. End of story!! More...
    (Mobile Phones)
    samkent122's Picture   samkent122    0 Comments   Comments
  • A quick suggestion about Magic Jack...



    I would like to let anyone know who may be having a problem with majic jack phone service that, when you set up majic jack on your computer to be sure you set it up under its own user account. This may help with alot of the problems anyone is having....I just thought I'd try to help with some of the complaints from people...If you did not set up your magic jack with it's own user account you may want to go back and set it up under its own user account on your computer or laptop....this may stop alot of the issues you may be having with it.... More...
    (Miscellaneous)
    AlbertsAngel's Picture   AlbertsAngel    1 Comments   Comments
  • Most Amazing product ever!



    I just picked up a Magic Jack and set it up on both my Desk top computer and my Laptop .. this has got to be the most amazing product ever.. i love it! on my Desk top it did not run as well as on my laptop .. on my Desktop it has some cutting out and was not working too well .. but on my Laptop it runs very nice and smooth . voice quality is excellent and very little cut out . its like using a land line honestly. amazing. and so easy. I feel this has to do with the Desktop machine specs . as i'm running the same operating system on both machines Windows XP Pro. you need at least... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    CraigBMM's Picture   CraigBMM    0 Comments   Comments
  • Finally figured out how to use it properly



    Magic jack worked great on one phone but crashed every time someone called in when I connected it up to my whole house. The USB port could not handle the electric necessary to operate the ringers on all 6 phones in my house. I just bought a set of cordless phones and connected the magic jack to them and now it works fine in my whole house. I want them to start porting numbers so I can tell the phone company to take a walk. More...
    (Cable TV)
    bgbrthr2's Picture   bgbrthr2    1 Comments   Comments
  • contact info Mjack



    URGENT...I have the corp name for Mjack YMAX communications corp 5700 Georgia Av West Palm Beach Fl 33405 561-722-0433 Dan Borislow Pres. Please file a BBB complaint against this company for your issues so we can stop terrible customer service, billing,tech issues and etc. According to the BBB, they have no complaints against this company!! because no one can find them. BBB web: www.bbbsoutheastflorida.org their tel no 561-842-1918 More...
    (Cable TV)
    kedadog's Picture   kedadog    0 Comments   Comments
  • Saving me money!



    I contacted Majic jack via the online interactive thru Majic Fix on the menu. They gave me a couple of upgrades but it didnot fix it. Then they had me turn the the microphone level down to 1/3 max in the control panel / sound / microhone properties. This fixed it and it has worked good now for 2 weeks. I am very pleased that they were able to help me on a Sunday evening. More...
    (Shopping, Chain Stores)
    donhdtv's Picture   donhdtv    0 Comments   Comments
  • Majicjack



    It works excellent. As soon as you buy contact . Request to adjust system so you get better voice quality. Do everyday upgrade. If you complain. Request tech engineer. They assist you. It has come along way. I call USA canada. I am happy. No problem. If you are on phone, do not do download and surfing. I do experience noise if i do that. It works best. Work with Majic Jack. They do great job now. Great price. B K Kansupada More...
    (Miscellaneous)
    akansupada's Picture   akansupada    0 Comments   Comments
  • Magic Jack



    I have had mine for almost two years now and still love it. Is it the quality of a regular land line, no and I wouldn't try to fool you into believing anything but. However the people complaining are the ones trying to get something for nothing. I have less than $100.00 invested in mine, been with them two years and am paid up until 2014. You want Ma Bell Quality, you do the math on how much it cost you in six years and tell me if it was worth it compared to what I paid. More...
    (Cable TV)
    George7244's Picture   George7244    0 Comments   Comments
  • Get A Magic Jack



    I have seen some of the bad reviews and can only wonder if it is Magic jacks competition posting the bad feed back. I have a good fast PC and a high speed cable modem. The Magic Jack product is simple great. The Majic Jack is loud and clear. I can even send and receive faxes with no problem. If other people are really having problems with Magic Jack, I would suggest upgrading your computer and getting high speed Internet service. Anyway, I usually don't say anything nice about anything, but I am impressed with this product. I would highly recommend this product to everyone.... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    Mack10's Picture   Mack10    1 Comments   Comments
  • review



    Don't know why everyone is complaining. IT is all user error I believe. I purchased from 7-11. I plugged it in hit run and everything has been perfect. It is a second line in my home to cut down phone pricing. Calls everywhere and have not had a problem anyone calling in, you just have to leave the pc on with the program minimized. i have already saved my money that I have invested in it. Thanks, Deputy Steve W. Petersburg,WV More...
    (Cable TV)
  • Magic Jack review



    I have been using the Magic Jack for about a month and so far, it has worked very well. I use it as a home-office line and am able to make and receive calls to a land-line phone that is connected to my PC through the Magic Jack. The only caveat is that you MUST have a fast internet and a constant uninterrupted signal. If there is any problem with the internet service, the Magic Jack will not work properly or at all. I have cable internet and so far have had no issues with the Magic Jack. The only time that I was unable to use it was when my cable was out, other than that, I am able to... More...
    (Cable TV)
    imsinco's Picture   imsinco    0 Comments   Comments
  • Magic Jack



    I just received my Magic Jack today. So far so good! I read a lot of review that trashed it and the billing process. I must say, at first I wasn't happy about them authorizing the card for the 30 day trial, but it is what it is and I understand. They gave me equipment, if I don't return it, of course they have the right to charge me. Anyone could say they weren't happy with it. I am testing different phones with it. I am not getting a clear connection with the cordless, but it may be because the battery isn't fully charged. The reason I am writing a review is... More...
    (Cable TV)
    spazn911's Picture   spazn911    0 Comments   Comments
  • Why so many complaints



    After reading some of the rewiews, it sounds like most of the complaints were User errors. Now is the help desk support up to par, maybe not, but for 20 bucks, I am not complaining. I would buy this product if this is not your primary phone. I have 4 cells phones in the house, and they are the primary ways of communicating for me. Reason why I chose this product is because after the 20, its free. More...
    (Cable TV)
    bernalj's Picture   bernalj    1 Comments   Comments
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